Privacy Policy - AI Qube

Operated by Qube Infosys · Last updated: 1 November 2026

AI Qube is a WhatsApp customer management service operated by Qube Infosys ("we", "us"). This policy explains what information we collect, how we use it and how we protect it.

What we collect

• Phone numbers and names of the businesses that use AI Qube and of their customers.
• Order and payment records that businesses enter into the service.
• Messages sent to our WhatsApp number, and the replies we send.

How we use it

• Only to run the service: delivering messages, keeping conversation, order and payment records, and producing reports for the business concerned.
• Message text may be processed by an AI provider to write replies.
• We do not sell your information and do not use it for advertising.

Sharing

We share information only with:

• Meta, through the WhatsApp Business Platform, which delivers the messages.
• Amazon Web Services, which hosts our servers in its India region.
• The AI provider that helps write replies.

Each business sees only its own customers' information.

Retention and deletion

We keep data while the business account is active. To access or delete your data, contact us at the email below.

Security

All connections use HTTPS, and our servers are access-controlled so only authorised people can reach the data.

Contact

Qube Infosys
Email: info@qubeinfosys.com